We ship within European Union and deliver to your doorstep using the most effective, affordable and quickest shipping option available.
We will calculate shipping costs after you place the order and inform you via e-mail. The costs will be calculated both by weight and size (dimensions) of the package to be shipped and we will add these costs to your grand total; that, in turn, depends upon how many boxes you order and the size of those boxes.
Specifically, the shipper accepts protective cardboard shipping boxes of either 80 cm x 55 cm x 55 cm or 100 cm x 50 cm x 50 cm (31.5 in x 21.6 in x 21.6 in or 39.3 in x 19.6 in x 19.6 in), with the weight of one box not to exceed thirty kilograms or 66.14 lbs. If your order cannot be made to fit in a single shipping box within the prescribed weight limit, it will have to be sent in multiple boxes. Shipping should generally be expected to take between two and fifteen business days, depending on your location and seasonal workload at the destination country’s border control.
We use sturdy corrugated cardboard boxes to ship every order. Each box is wrapped in special water-proof plastic film before it is placed in the cardboard shipping package. The cardboard package is then also wrapped in water-proof plastic film to provide the highest possible level of protection. We attach all shipping labels, warnings and other information to the shipping packages to ensure safe and hassle-free delivery of your order. Be sure to double-check your shipping information before placing an order.
Once your order is shipped, we will submit an email with your carrier name, tracking information and a link that you can use to track your order and see the latest status of your shipment(s). Keep checking your tracking link regularly to see the most recent information about your shipments.
Please, save your shipment numbers for future reference until you receive your order in full as it might be sent in multiple packages depending on the size of your order. Each tracking number that we submit to you is an individual package that you should receive from My Gift Box.
Important: Be sure to arrange redelivery of your parcels or pick them up from the post depot in your location yourself whenever required because the shipper will only store your packages for a limited period of 10-15 days before they send them back to us if they cannot reach you at the address you specified in your order within the above period. Your shipments should normally be delivered to your doorstep if you are available to accept them and sing off on the delivery note. In all other cases, the shipper will schedule redelivery but they may stop trying if you are unavailable at your location for the second or third time in a row. In this case you should visit the nearest post office depot and collect your packages on your own. Please, have your shipment numbers ready to present them to the post office employee so that they can find your shipments in their system.